"We would like to see the social dimension recognized in its proper place"

  • Publication publiée :4 October 2021
  • Post category:Strategy
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Jean-Jacques Gressier: "Employee experience easily converts to financial performance"

Focused on environmental practices, the E of ESG, does the evaluation of extra-financial performance only touch on the social dimension, the S? Jean-Jacques Gressier, founder and president of the Académie du service, believes that the employee experience is a powerful indicator of the social commitment of companies and even of the quality of customer relations. It is the...

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